Using rulesets to quickly manage domain abuse cases

Being able to complete repetitive tasks quickly, efficiently and with no errors is key to managing domain abuse.

Automation is a fundamental component of Abuse Manager, allowing you to create rulesets based on various criteria such as threat source, threat category, and more. The rulesets then perform the desired action, such as:

• Assign the case to specific agents
• Send an email
• Set case priority
• Send data to an external system (e.g. helpdesk)

and much more.

Taking advantage of our rulesets feature will help you free up your team’s time to get on with building your business!

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